Important Notice

JUNE 15, 2021 UPDATE:


For the foreseeable future Malibu Coast Animal Hospital & Palisades Animal Clinic will continue to require masks when interacting with our staff members. Masks are required regardless of personal vaccine status. We have asked our team to adhere to this guideline and ask that they be treated with kindness and respect. Any specific concerns can be directed to our Leadership Team which determines such hospital policy.

It is our goal begin allowing some scheduled in-person/ in-hospital appointments in the beginning of August 2021 according to information at that time provided by the CDC as well as local governance. Transitioning from curbside service to scheduled in-person/ in-hospital service requires significant adjustments to the flow of patient care and each department's internal processes and staffing.

We thank you in advance for working with us to make this transition easy, graceful, and stress free.

Our MCAH Leadership Team has put the following processes & procedures in place:

We are implementing safety precautions so that we can continue the ability to provide the community with veterinary care. Failure to adhere to our policies may result in refusal of service or, in the worst case, temporary closure of Malibu Coast Animal Hospital. In addition to our internal sanitation procedures included in the last email, we will be enacting the following policies starting March 19, 2020:

DO NOT come to the animal hospital if you a fever, cough, symptoms of sickness, have recently traveled, or have had exposure to someone who is ill. This includes if your pet has come into contact with anyone traveling. If your pet's issue is an emergency, please ask a friend or neighbor to bring your pet in for you. Safety protocols require owners to remain outside of the hospital except for critical emergencies or the passing of a loved one.

Before you arrive in MCAH:

  • Please be on time & anticipate the potential for delays due to COVID-19 safety protocols - arriving 10 minutes past your appointment time could result in forfeiture of your appointment

  • Bring a cell phone as our staff and doctors will be communicating mostly by phone and from a reasonable distance.

  • Bring a credit card for payment at the time of service.​​​​​​​

  • Pets are more comfortable when being handled by their owners so a Technician may request that you assist in removing your pet from your vehicle for patient comfort and Technician safety.

  • MOST IMPORTANTLY please be courteous to our team.

When you arrive:

  • Plan 15-20 minutes of extra time for check-in procedures

  • Please wait to be greeted by one of our staff members

  • Our staff will be asking for a cell phone number to use for contact during your visit

  • If you are dropping a patient off for surgery, drop off exam or boarding please be ready for a CSR to call you in order for them to fill out a form for services

  • If you do not have a card on file the cell phone number you provide will be called for the form of payment to be given


*If you are coming in for an exam or emergency we ask that only 1 person accompany your pet.

*If you have a medication refill please call our office before coming in so we can have the prescription and payment ready before you arrive to pick up.

Thank you all for your patience and cooperation during this time.
Your Malibu Coast Team

Roya123! none 7:30 AM - 6:30 PM 7:30 AM - 6:30 PM 7:30 AM - 6:30 PM 7:30 AM - 6:30 PM 7:30 AM - 6:30 PM 8:30 AM - 2:00 PM 8:30 AM - 2:00 PM